Are your products made out of real gold?

Our product are currently made of non-precious metals like stainless steels and brass and are 18kt Gold, silver, Rose gold and Black Rhodium PVD coated. PVD coating is the highest quality gold coating; it is triple ion plated in microns of 18k gold.

PS: Watch out for our solid gold collection Coming soon

How do I know my ring size?

To know your ring size

We offer a 100% satisfaction guarantee on our pieces

Meaning if you're not satisfied with your purchase, you may return it unworn and in the samecondition as you received it within 7 days of your delivered order.

What forms of payment do you accept?

We accept every major credit and debit card including Visa, Mastercard as well as bank transfers.

How long does shipping and processing take?

International shipping is handled via DHL and takes anywhere from 3-5 business days. National shipping takes 2 - 4 business days, while shipping within Lagos take 1-2 business days.

How do I know when my order has shipped? (International Shipping)

You will automatically receive an email with tracking information once your order has been processed via DHL . Keep in mind processing may take 1-2 business days. If you did not receive an email, check your spam folder and ensure that the email you provided us was in fact correct.

What is your Return / Exchange Policy?

We offer an 100% satisfaction guarantee, if you are not satisfied with your product , you may return it for an exchange of your order within 7 days of receiving your order assuming it is in the same new condition as received.

Do you take customized orders

We do offer engraving of names and basic uncomplicated designs on some of our products depending on the surface area and the product.

Are Pendants sold separately from Necklaces?

Our necklaces are complementary to the pendants purchased. You get to pick the lengths of the necklaces yourself. The lengths include 18”, 23” and 28”.

I am having trouble tracking my order

If you are having trouble tracking your order with your tracking number reach out to us via e-mail sales@itskgold.com

Do you have wholesale packages?

For wholesale or re-sell packages please reach out to us via mail at info@itskgold.com